To test the file you may have to restore the file from the virus vault and may have to disable the Resident Shield in order to allow the upload for the test. Test the file at or alternatively at [ and if it is a false positive, archive (zip, arc, tar etc) the file using a password and email a copy to with a brief description as well as the password you used to archive it with. If it still detects the malware and you suspect a file to be a false positive.
#G2m.dll avg false positive update
kpage=,sv=)įirst update your AVG Free Edition and run the AVG Free Edition test again to verify that the issue has not already been corrected if it is a false positive. If you suspect a false positive, then include "Possible false positive" in the subjectline.Ĥ) Send the zip/rar file to AVG Antivirus # (got from )ġ) Put the suspected virus in a password-protected zip or rar file.Ģ) Compose an email message (only short description) and attach the zip file.ģ) Include the password in the body/subject of the email. Less than a week ago, the popular AVG antivirus program reported that user32.dll was a Trojan horse file and offered to delete it for you.The only problem: That was a false alarm, and removing the.
I will post here links to the research team of Antivirus Companies research teams, you may write them back and asking to solve false positives. find email of research team of AVG on their site and send them protected file.
Every antivirus company has special team that research files and it can eliminate false positives. As they are telling: "we can be mistaken and false positives may occurs on even clear files, the decision to solve this problem is very easy - send your file to our research team". It is not your/our problem, it is deal of avtivirus companies. Hi Rex, you are right, sometimes there are occurs false positive detection of viruses in protected applications.
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